Privacy Policy

We value the trust you place in us. Please read the following statement to learn about our information gathering and dissemination practices.
Note:
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
By visiting this Platform you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Platform.
By mere use of the Platform, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

1. Collection of Personally Identifiable Information and other Information
   When you use our Platform, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Platform to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
   • Email address, physical contact information;
   • Computer sign-on data, statistics on page views, traffic to and from MozaicQ and Ad data (all through cookies);
   • Other information, including users IP address and standard web log information.
   We use data collection devices such as "cookies" on certain pages of the Platform to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".
   We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Platform and may affect the usability of our Platform.
   Additionally, you may encounter "cookies" or other similar devices on certain pages/screens of the Platform that are placed by third parties. We do not control the use of cookies by third parties.
   If you choose to buy on the Platform, we collect information about your buying behaviour.
   If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
   If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Platform, we may collect such information into a file specific to you.
   We collect personally identifiable information (email address, name, phone number, , etc.) from you when you set up a free account with us. While you can browse some sections of our Platform without being a registered member, certain activities require registration. We may use your contact information to send you offers based on your previous orders and your interests.
2. Use of Demographic / Profile Data / Your Information
   We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to provide our services;
   • Resolve disputes, collect fees, and troubleshoot problems;
   • Encourage safe trading and enforce our policies;
   • Customize users' experience, measure interest in our services, and inform users about services and updates;
   • Communicate marketing and promotional offers to you;
   • Do other things for users as described when we collect the information.
   
   In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Platform.
   We identify and use your IP address to help diagnose problems with our server, and to administer our Platform. Your IP address is also used to help identify you and to gather broad demographic information.
   We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Platform, providing you with content that we think you might be interested in and to display content according to your preferences.
   Cookies
   A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.
   
3. Sharing of personal information
   All information contained by MozaicQ is treated as strictly confidential and MozaicQ does not and will not disclose or share such confidential information to / with any external organization. Users who use any of the features on MozaicQ agree and accept that they have been fully informed by MozaicQ that the use of features may lead to publication, to all users of MozaicQ, of any personal information posted by them while using any specific feature on MozaicQ. Users further agree that the authenticity of, and consequences from the posting by users of any personal information of themselves or any other person, are the sole responsibility of the user. Users further agree and accept that the terms of the Privacy Policy will be applicable to the use of all features, existing and new. However, the Users agree and accept that confidentiality of information posted on such features has been waived by the Users of such features themselves.
   We may share personal information with our other corporate entities and affiliates.
   We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
   However from time to time, we may have to disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services.
   We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
   We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.
   Access, Modification, and Deletion. You can see, modify or erase your personal information by reviewing your posting or account status page. Contact customer support at [email protected] .com to review any personal information we store that is not directly available on MozaicQ Platform. There may be a charge associated with such requests but these will not exceed the amounts permitted by law. We delete personal information when we no longer need it for the purposes we described earlier. We retain personal information as permitted by law to resolve disputes, enforce our policies; and prevent expelled users from re-entering the Platform.
   Using Information from MozaicQ : You may use personal information gathered from MozaicQ only to follow up with another user about a specific posting, not to send spam/ phishing or collect personal information from someone who hasn't agreed to that.
   
4. Links to Other Sites
   Our Platform links to other Platforms that may collect personally identifiable information about you. MozaicQ is not responsible for the privacy practices or the content of those linked Platforms.
   
5. Advertisements on MozaicQ Platform
   We use third-party advertising companies to serve ads when you visit our Platform. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other Platforms in order to provide advertisements about goods and services of interest to you.
6. Opt-Out
   You can opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. Please write to contact@ mozaicq.com for any such opt-out
7. Security Precautions
   Our Platform has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
8. Your Consent
   By using the Platform and/ or by providing your information, you consent to the collection and use of the information you disclose on the Platform in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.
   If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.